sign-up for My Account to conveniently accessibility and control your account from a desktop, tablet or cell system. It is simple -- just sign in to perspective your bill, pick how and when to pay, monitor your use and even more.
• customer care. Get in touch with our consumer aid for those who at any time have questions on your assistance or your energy bill.
Duke Energy also aggregates a map of present outages to your areas it providers in Indiana, which you'll be able to view listed here.
By Benefiting from the numerous payment alternatives offered, you’ll manage to target what issues most – enjoying a shiny and energy-productive long term with Duke Energy.
To disconnect provider, you could complete a web-based form to the Duke Energy Web page. the shape will question you to supply your tackle, Social safety or federal tax identification number, date of delivery and the date you require your provider stopped.
during the early days from the pandemic, Duke Energy took swift action to assist buyers realizing the economical burdens that will outcome For numerous due to the health and fitness crisis.
To qualify for the owing day extension, the customer will need to have an Lively account with Duke Energy and should not have an overdue harmony or be scheduled for disconnection of providers.
Installment options give consumers extra flexibility to pay for a past-owing harmony over a longer time period. buyers can request a number of more times or restructure the past-because of equilibrium into a month-to-month payment strategy. prospects really should Get hold of Duke Energy to discuss possibilities available to them: 800.seven-hundred.8744.
Once you've proven support, We are going to assign you an account number You should utilize to sign-up for our on the web account administration provider, My Account.
mobile phone: An energy advisor will execute an energy evaluation more than the cellular phone and solution any thoughts a buyer can have.
Should your bill remains unpaid, you’ll receive a Disconnection recognize stating a disconnect day Once your service could be interrupted If your bill is just not paid out.
Payment guidance is obtainable should you’re not able to pay back your bill – phone Duke promptly to discuss options.
Now, you will find a number of possibilities to pay for your energy bill at Duke Energy. you might have an choice to make payments on the web, fork out Duke Energy bill by means of credit score card or debit card, spend by mail, pay out applying app, pay out in person, or fork out with computerized draft.
You should utilize more info your Duke Energy app to build payments, perspective your billing heritage and much more. It’s obtainable for obtain on the App retail outlet and Google Participate in, or you may text us at 578-02 for just a obtain hyperlink.